The Duo security token is used by members of the Virginia Tech community as a second-factor authentication device to gain access to services protected by Two-Factor Authentication (2FA) in instances when a phone is not a viable second-factor option. Users press a button on the device to generate a 6-digit code that will be entered into the passcode field when logging into a service that requires 2FA.
The cost of a Duo D-100 token is $27 + tax and shipping charges may apply.
There are two ways to purchase a token depending on your location.
Option 1 (off campus):
- Print and complete the order form. (You will need to provide your VT ID number on the form.)
- The completed form can be submitted via e-mail to email@example.com, faxed to 540-231-7634, or mailed to:
Virginia Tech Software Service Center
3240 Torgersen Hall
Blacksburg, VA 24061
- Do not send payment to the Software Service Center. The Duo Token will be shipped upon receipt of the request (shipping charge of $7.50 applies) and the Bursar’s Office will bill the purchaser.
- Once you receive your Duo token, follow the Duo D-100 Token Enrollment Instructions to enroll your token.
Option 2 (on campus):
Stop by the Software Service Center at 3240 Torgersen Hall to purchase a Duo Token in person. The Bursar’s Office will bill the purchaser. No payment is accepted at the Software Service Center.